Helping Healthcare Providers Increase Revenue, Reduce Denials & Get Paid Faster.

Back-End RCM

Accounts Receivable (A/R) Follow-Up

Persistent A/R follow-up that turns aging claims into cash.

Problem

Aging A/R buckets grow when no one has time to chase payers and patients, and older claims quietly become write-offs.

Solution

Our A/R team systematically works every outstanding claim by age and value until it is resolved or paid.

Result

Lower days in A/R, fewer write-offs and steady recovery of aged balances.

Nex Records runs disciplined A/R follow-up across insurance and patient balances. We prioritize by age and dollar value, resolve underpayments, and keep your aging buckets under control month after month.

What's Included

A complete, managed service

Aging Prioritization

Claims worked by age and value for maximum impact.

Insurance Follow-Up

Persistent payer contact until claims are resolved.

Underpayment Recovery

Identify and recover underpaid and short-paid claims.

Patient A/R

Respectful patient balance follow-up and support.

Write-Off Control

Fewer avoidable write-offs through timely action.

A/R Reporting

Clear aging reports and recovery tracking.

Benefits

Why practices choose this service

  • Reduced days in A/R
  • Recovery of aged balances
  • Fewer write-offs
  • Improved cash flow predictability
  • Underpayments identified and recovered
  • Clean, current aging buckets
30%
Lower days in A/R
20%+
Aged A/R recovered
<35
Target days in A/R
How It Works

A simple, proven process

01

Segment A/R

Balances prioritized by age and dollar value.

02

Work Claims

Payers and patients contacted systematically.

03

Resolve

Underpayments, denials and delays resolved.

04

Report

Aging and recovery reported transparently.

FAQ

Common questions

Do you work aged A/R cleanup projects?

Yes, we take on aged A/R recovery as a project or ongoing service.

How do you prioritize claims?

By age and dollar value so the highest-impact claims are worked first.

Do you handle patient balances?

Yes, with respectful, compliant patient follow-up and support.

What A/R metrics do you report?

Days in A/R, aging buckets, recovery rates and payer performance.

Ready to improve accounts receivable (a/r) follow-up?

Talk to a Nex Records revenue specialist and see the impact on your bottom line.